Two things I want to know:

I think bootcamp offered some pretty impressive skills although they did not change over the year or so she me made them available. Who else do you recommend that has quality no BS internet marketing skills to offer? I’m not a fan of John Reese or Frank Kern’s material.

Secondly, someone needs to create a website to avert future newbies from ever tangling with her without at least knowing her history and what they can expect. She may pop up again someday. It’s very likely. The money is too good. People need to know the type of person they are getting in bed with.

Sad to hear about the charges. Actually, Infusionsoft is the software used to bill CM members it isn’t the company. Goes back to Michelle MacPhearson’s account.

I did call InfusionSoft and her account was still active and live. They told me to inquire with Michelle directly and since I had not had a response for several months, I changed my program recommendation.

A quick update from me too. Starting in mid-late September, ALL of Michelle’s sites have disappeared. Specifically:

- Crowd Mountain is gone
- Revolution Tilt (along with her customer support) is gone
- Michelle’s IM blog is gone
- Michelle’s Twitter and Facebook accounts have been abandoned, with the most recent tweets being in August or September.
- Her email addresses no longer work.
- The phone numbers on the Infusionsoft invoice for Crowd mountain have been disconnected.

Of all the places to contact Michelle, I’ve only found one that still works. It’s a phone number that was on an Infusionsoft invoice, but calling it only gets you a recording of Michelle referring you to the Revolution Tilt support site that no longer exists. Period.

Here’s the real kicker though: Not only was I charged the monthly Crowd Mountain membership fee for October (during which Crowd Mountain was not up for even one day!), but I just received a new invoice showing that she’s charged my credit card for November as well.

That’s right: She’s removed all ability to contact her or cancel my membership, is providing no product or service, but continues to charge my credit card every month. My only recourse now is to talk to my bank about cancelling and reversing the charges, and begin looking into a class action lawsuit (‘cos there are A LOT of disgruntled former CM-ers out there). It’s sad, because I really liked and respected her in the beginning, but this is no way to run a railroad.

The reason for this update, though, is to clarify that although the Infusionsoft affiliate site may be down, Infusionsoft continues to invoice and charge CM members.

Totally disgusted with her…

BTW, even her personal website has disappeared.

I used to have respect for her but no longer. I’ve faced some health challenges myself and am hoping all is well but there isn’t an excuse for not answering people or not correcting problems when you are outsourcing and have people on a support team to handle things.

Her main site is not the only one that is down but also the affiliate site at Infusion Soft is down but a few of her others are operating.

I am just wondering what actually is happening these days.

I see you are addressing many of the concerns posted by others here. My review was done in the Beta program before it was live and has been updated several times which should have been clear.

Like you, I’ve discovered in October that her InfusionSoft affiliate program was inaccessible. I know as an affiliate, I was never paid for any of the sales made and that many people are still paying on the course.

Although I am not an attorney, there are some different recourses you can take as outlined in the comments to get the word out–for instance, you can post in the Warriors Forum, Rip Off Report, and talk with your bank or credit card company. There are other resources for recourse and you might explore them if the money was over a certain amount.

Good luck.

While I agree with the reviewer’s opinion that the initial Bootcamp modules are full of info and seem to be really great, I would add several caveats:

(1) The material is severely outdated. She made the videos well over a year ago, and much of the information in them was already outdated when I joined last Spring. To a complete n00b, the information would seem great. If you’ve been around the block at all AND keep up with the constant changes in IM and Google, however, you quickly begin to see that many of her techniques no longer have much effect (*especially* in light of Google’s caffeine changes). Basically — other than the very basic info that *every* guru gives you, much of what she offers is the stuff that *used to work.*

(2) A number of the plug-ins she tells you to use either no longer exist or have been subsequently updated to the point that the instructions in her videos no longer apply. She instructs you to set settings that no longer exist on pages and tabs that have disappeared.

(3) To suggest that she disappears for a month and then comes back full of cool new info is not true. Not even slightly. Sorry. The truth is that she disappears quite often. And she’s gone for months at a time. No contact. No updates. No note to say “hang in there, Michelle will be back.” Instead, customers paying $137/mo (or more, if you upgraded during sign-up) are left in complete radio silence, milling aimlessly about the Mountain, asking each other what’s going on, and waiting for *something* to happen.

The first time this happened during my membership, I thought it was just a momentary glitch. We’d been told she was going to a weekend conference (with Ed and many other big name IM-ers). After the weekend, we were scheduled to have our monthly Q&A session with her. The day came and went, and she never showed up. Many of us logged in for the scheduled Q&A webinar, and… nothing. She just never showed up. No email, no postponement, nothing.

“She must be having connection problems today or something.” Then that day turned into weeks. And those weeks turned into months.

For the first month of her absence — during which we received NONE of the monthly materials or Q&A sessions we were promised during sign-up — there was no word from her or her staff whatsoever. The Crowd Mountain site was just a bunch of paying customers, asking each other what was going on (and, of course, nobody knew). Michelle’s site manager, who had previously been on every day answering questions, suddenly started showing up only in the middle of the night, ignoring all the questions about Michelle’s absence and instead answering only the occasional question about which browser might be better to use or something equally innocuous. As others have mentioned, when some of the customers began to complain that they were paying $137+/mo and not receiving any product or service for their money, Michelle’s manager began deleting their comments and threatening to ban them from the chat system if they kept making “negative comments.” (I read the comments, btw, and they weren’t negative. Her idea of “negative,” apparently, was people asking where Michelle was and when they would receive what they’d paid for. Even the extremely polite queries from people who were concerned about Michelle’s wellbeing were threatened with being banned for their “negative” comments).

After several more Q&A sessions were missed — which was a HUGE feature of her initial pitch, btw — and no more services or products were provided, many customers gave up, cancelled their memberships, and asked for refunds for the month(s) they’d paid for but during which they’d received no products or services for their money. They were told that no refunds are provided after the first 30 days (the CM bootcamp, btw, is designed to take you 6 weeks, thereby guaranteeing Michelle at least 2 months of income from you before you bail out).

(4) The excuses just keep coming. Despite the fact that some of the current CM users are buying into this story that Michelle’s having surgery right now, I don’t buy it. How can I be so sure? Because when she disappeared the first time, we were (eventually) told that she’d been moving and so there was necessarily a delay in how long it would take her to get back online (nevermind that her manager could have told us that instead of avoiding the question of where Michelle is for over a month). Then, when Michelle STILL didn’t come back and we were left sitting in expensive silence again, we were told that she had a flu and would “be back soon.’ 2 months later, still no Michelle. When we asked, we were told that she still had a flu and would “be back soon.” Another month later, still no Michelle. And no new material, products or info.

I should mention here that we each received an email pitch from her during this time about one of her JV partners, and several of us discovered that — during this horrible, 2-3 month long flu that kept her from the CM website or even shooting us a quick email keeping us abreast of what was going on with our paid service, she continued tweeting to her list. And pitching JV products.

Anyway, once the length of her “flu” became too ridiculous to continue, then the excuse became that one of her outsourcers had died, and so, of course, there was no way Michelle could be expected to work during this tragic time.

Then somebody’s relative died (or something; this excuse was never fully clear).

And now Michelle’s “going into surgery.” Yeah. Right.

(5) There IS no new info when she comes back. When Michelle finally came back to the Mountain — which has only happened once, btw, since last Spring (and this is Winter as I write this) — she was there for about a month, maybe two. And during that time, what was all the great, new info she brought to make up for all the time she’d flaked out? She held several “webinars” in which she allowed her JV partners to pitch their latest product to us. That’s it. We were paying $137+/mo to let her spam us with affiliate offers. Period.

It’s sad. I really liked and respected Michelle early on. Because of her association with the 30DC guys and the fact that she’d been around so long, I thought there was no way she’d jeopardize the career and reputation she’d built by being shady. Boy, was I wrong. She is one of THE most mercenary and shameless con artists I’ve run into in my IM adventures.

If you DO decide to join CM anyway, please take this advice to heart. Sign up for the bare minimum, pay with PayPal or some other method that you can cancel without having to go through Michelle’s support system (because they will leave you hanging for as long as possible while they milk your CC, and have a “no refunds after the first 30 days policy” that they slavishly stick to regardless of the fact that they provide you with no product or service for your money). And quit immediately after the 6 Bootcamp modules. Why? Because there’s no further info or teaching that happens after that point. I honestly think that’s all the info she herself has. And I don’t believe that she actually uses it herself anymore (because it’s so outdated, it only SORT OF works).

Better advice? Stay away from CM. While you might get a few things out of the bootcamp, it’s not enough to make up for the huge and continuous rip-off that follows.

This is terrible. I have been a member of CM since the beginning. I’ve also done one on one coaching with her before that. I know she truly cares about her followers and seriously doubt she would pick up and leave everyone without good reason.

I do know that she has had some health challenges over the years and I hope she is alright. My prayers go out to her.

Like you, I am owed affiliate commissions also and quit promoting the program when there was no responses to students or to affiliates (back in June).

The support guy who responded said Michelle is going in for surgery.

The problem is that people were left hanging with little explanation and excuses.

I have to agree that outsourcing and other efforts should have taken care of the problem.

Having been inside the program I can say that there have been glitches since the inception and I am sad to see the destruction by failure to provide accurate support or information to the paying customers and sales affiliates.